Apartment Interfloor Noise 'Zero', Gyeongnam Province Joins Together

Focusing on Prevention and Aftercare, Including Free Provision of Interfloor Noise Zero Packages

Interfloor Noise Zero Package

[Asia Economy Yeongnam Reporting Headquarters Reporter Park Saeyan] The Gyeongsangnam-do Environmental Dispute Mediation Committee is strengthening its free environmental dispute mediation service for residents stressed by apartment floor noise damage.

The 'Free Environmental Dispute Mediation Service' is a system that mediates and resolves small-scale environmental damages such as floor noise free of charge within 7 days.

This system has been operated as a special policy of the province since 2015, and by the end of December last year, it had received and processed 357 cases.

Among them, 277 cases were related to floor noise, accounting for about 78% of the total.

In particular, to resolve the increased floor noise conflicts due to COVID-19, the 'Floor Noise Zero Service' has been operated on a pilot basis for two months since November last year.

The province plans to officially implement this service from this year after revisions and improvements.

The strengthened service includes in-house preventive management through the distribution of the 'Floor Noise Zero Package,' drafting of a 'Mutual Voluntary Management Practice Joint Cooperation Agreement,' and post-management through providing floor noise prevention text message services.

The Floor Noise Zero Package consists of 'floor noise reduction slippers,' 'adhesive pads for floor noise prevention,' and a 'Comprehensive Guidebook on the Environmental Dispute Mediation System.'

Additionally, the province mediates voluntary management agreements between apartment management offices and residents.

After mediation, it also supports a text notification service to prevent secondary complaints and retaliatory actions.

This content was produced with the assistance of AI translation services.