"Get Legal and Tax Consultations by Phone"…Incheon City Transitions Citizen Consultation Center to Non-Face-to-Face Services

Incheon City Hall

[Asia Economy Reporter Park Hyesook] Incheon City announced on the 15th that it will convert the Citizen Counseling Center at City Hall, which has been operated face-to-face, to telephone counseling to prevent the spread of the novel coronavirus infection (COVID-19).

The center provides free consultations in specialized fields closely related to citizens' daily lives, such as legal, tax, and consumer issues.

Legal consultations are held every Tuesday from 2 PM to 4 PM, tax consultations on the second and fourth Wednesdays from 2 PM to 4 PM, and consumer consultations every Friday from 9 AM to noon. Each consultation is limited to within 15 minutes per citizen.

Reservations for telephone counseling can be made through the City Volunteer Division (032-440-2469), and lawyers, tax accountants, and consumer professional counselors will call the applicants to conduct the consultations.

An official from Incheon City stated, "We will operate the Citizen Counseling Center free of charge to reduce the economic burden on citizens and provide high-quality administrative services," adding, "We plan to maintain telephone counseling until the COVID-19 situation ends."

This content was produced with the assistance of AI translation services.