"Where Is the Kind Education Office?"

Gyeongnam Provincial Office of Education Civil Service 'Best Excellence'

Park Jong-hoon, Superintendent of Gyeongnam Provincial Office of Education, is having a conversation with the staff in charge of the education office's service desk. (Photo by Gyeongnam Provincial Office of Education)

[Asia Economy Yeongnam Reporting Headquarters Reporter Kang Sharon] Gyeongsangnam-do Office of Education announced on the 13th that it was selected as the best institution in the '2020 Comprehensive Civil Service Evaluation' jointly hosted by the Ministry of the Interior and Safety and the Anti-Corruption and Civil Rights Commission.

The comprehensive civil service evaluation aims to improve civil complaint satisfaction, targeting a total of 304 institutions including central administrative agencies, metropolitan and basic local governments, and offices of education. Gyeongnam Office of Education ranked in the top 10% among city and provincial offices of education and received the highest grade.

The evaluation items this time were conducted in five categories: civil complaint administrative strategy and system, civil complaint system operation, handling of civil complaints through the National Sinmungo, handling of grievance complaints, and civil complaint satisfaction.

The office received excellent evaluations by leading improvements in civil service using initiatives such as operating a discovery team for civil complaint system improvement, conducting self-assessments, and utilizing the National Idea Box.

Superintendent Park Jong-hoon said, "This evaluation result is the outcome of all staff communicating and empathizing to provide services for education demanders despite the difficult situation of COVID-19," and added, "Please continue efforts to proactively support all civil complaints in future public administration."

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