Jung Won-oh, Seongdong-gu Mayor, Sends SNS Messages for Swift Snow Removal Response with Residents Trending

District Mayor Jeong Requests Residents via Text Message to Focus on Heavy Snow Vulnerable Areas Inspection... Concurrent Snow Removal in 17 Neighborhoods... Rapid Snow and Ice Removal through 'Communication Close to Residents'... Effective Hazard Elimination Achieved

Jung Won-oh, Mayor of Seongdong-gu, conducting snow removal work on the 6th

Residents of Sageun-dong carried out snow removal work on the 6th.

Thank you! We were really worried about the slopes everywhere, but thanks to the hard work overnight, there was no inconvenience in using the roads and sidewalks.”

“Wow.. Our Seongdong District Office is truly the best. We applaud their quick and diligent response.”

[Asia Economy Reporter Park Jong-il] Seongdong-gu (Mayor Jung Won-oh) took a proactive snow removal response using text messages to residents to minimize damage caused by the heavy snowfall that began late afternoon on the 6th, achieving significant results.

Local residents acted like ‘special correspondents’ by reporting vulnerable snow removal areas via text messages, playing a major role in Seongdong-gu’s swift response.

On the 6th, due to the cold wave and sudden heavy snowfall, the district activated the snow removal task force’s level 2 emergency duty from 7 PM, deploying 1,825 snow removal personnel including district office and community center staff, voluntary disaster prevention teams, professional groups, and sanitation workers, along with 59 snow removal vehicles and equipment, and 247 tons of deicing agents to carry out snow removal operations.

Additionally, throughout the weekend, all equipment and personnel were mobilized for emergency snow removal across the entire area. Using text messages received from residents, they conducted double and triple checks on insufficiently cleared sections, ensuring thorough removal of any elements that could threaten residents’ safe passage.

This text messaging initiative originated from the idea of Mayor Jung Won-oh, who actively communicates with residents through SNS and text messages.

On the morning of the 7th, Mayor Jung requested residents via a snow removal guidance text message to report any insufficiently cleared areas or vulnerable facilities by replying, and appealed for active participation in ‘clearing snow in front of one’s home and store.’

The district immediately inspected the reported locations and conducted urgent status checks across all 17 neighborhoods. Upon discovering vulnerable sections, they redeployed personnel and equipment to those areas, focusing all efforts on rapid snow and ice removal.

As a result, by the 10th, a total of 202 vulnerable snow removal points were resolved.

A resident who sent a text requesting snow removal in a vulnerable area said, “Although I thought it was just a formal snow removal notice, I sent a request for snow removal in vulnerable areas of the neighborhood out of desperation. Staff immediately came and, together with the residents, we were able to clear the snow thoroughly. I am truly grateful.”

Mayor Jung Won-oh stated, “In disaster situations like cold waves and heavy snowfall, joint public-private response is crucial. By using text messages easily accessible to residents, we were able to quickly complete snow removal and follow-up measures.” He added, “Going forward, through two-way communication with residents, we will respond swiftly to emergencies like this. Also, to prepare for abnormal climate conditions, we plan to expand snow removal systems using smart technology on slopes mainly used by vulnerable pedestrians such as elementary school routes and social welfare facilities.”

This content was produced with the assistance of AI translation services.