Uljin-gun's 'Living Civil Complaint Mobile Team' Reaches Out to Vulnerable Groups... "Better Than a Son Far Away"

Over 3,000 Cases of Daily Life Inconvenience Handled This Year... 38% Increase Compared to Last Year

[Asia Economy Yeongnam Reporting Headquarters Reporter Park Dong-wook] The Mobile Civil Complaint Handling Team of Uljin-gun, Gyeongbuk, which provides daily life close services, is receiving great responses from the residents.

According to Uljin-gun, the Mobile Civil Complaint Handling Team, which started operating in September 2018 as a pledge project of County Governor Jeon Chan-geol, has resolved 3,498 daily inconvenience cases as of the end of November this year, an increase of about 38% (1,344 cases) compared to last year.

Especially this year, with the opening of the Nam Uljin Civil Complaint Center and the addition of two technical personnel, a total of four members are directly visiting socially vulnerable groups such as low-income families, the elderly, and the disabled to resolve small daily inconveniences such as replacing lights, faucets, door handles, and insect screens.

Mr. A, a solitary elderly person, expressed gratitude, saying, "I have lost my balance and couldn’t even reach out several times while trying to replace a broken light by standing on a chair, but the Mobile Civil Complaint Handling Team came and solved everything, better than my son who lives far away."

Jeon Chan-geol, Governor of Uljin-gun, emphasized, "We will do our best to make Uljin a friendly place where residents smile and are satisfied through visiting daily life close welfare services for residents who are struggling day by day due to COVID-19."

This content was produced with the assistance of AI translation services.