Seodaemun-gu Publishes Counseling Booklet Covering 317 Types of Welfare Services

'Seodaemun Bokjumeoni' Site Welfare Service Search Frequency Doubles Recently

[Asia Economy Reporter Jongil Park] Seodaemun-gu (Mayor Moon Seok-jin) has published a customized welfare consultation guidebook titled "Welfare is Difficult but I Want to Give Hope."

The district created this booklet to prevent differences in welfare consultation services caused by the individual capabilities and experiences of public officials and to increase resident satisfaction through more systematic guidance.

It includes a total of 317 welfare services: 54 types for seniors, 82 for people with disabilities, 56 for pregnancy, childbirth, and infants, 57 for single-parent families and children, and 68 for middle-aged and older adults.

Additionally, the services are categorized by target group (5 types), situation (4 stages), and field (8 types) to facilitate more thorough consultations.

The district reported that amid the spread of the untact (non-face-to-face) culture due to the novel coronavirus disease (COVID-19), the frequency of welfare service searches using the "Seodaemun Bokjumeoni" site has recently doubled.

The number of searches increased from an average of about 40 per day before the COVID-19 outbreak to approximately 80 afterward.

The customized welfare search site "Seodaemun Bokjumeoni" organizes and provides a total of about 1,600 welfare information items, including 600 from public institutions and 1,000 from private organizations, neatly categorized by life cycle, household type, and income classification.

With easy searches, users can conveniently find welfare services suited to themselves, and this has been especially effective as COVID-19 has prolonged.

Mayor Moon Seok-jin said, "Since personalized non-face-to-face welfare consultations are also conducted through the Seodaemun Happiness 1004 Call Center and the KakaoTalk channel 'Cheonsatok,' we hope many residents will make use of these services."

This content was produced with the assistance of AI translation services.