Son Tae-seung "Changes from COVID-19 can become new opportunities... Digital and Customer Management Innovation"

Woori Financial Group held the "2020 Second Half Management Strategy Workshop" on the 3rd at the Synergy Hall of its headquarters in Jung-gu, Seoul. Tae-seung Son, Chairman of Woori Financial Group, is explaining the key management strategies for the second half of the year to employees, including ▲post-COVID-19 response ▲strengthening customer-centric management ▲digital innovation ▲management efficiency ▲group expansion and synergy.

[Asia Economy Reporter Kim Hyo-jin] Sohn Tae-seung, Chairman of Woori Financial Group, expressed the view that "the changes in the world caused by COVID-19 can become new opportunities for companies."

According to the banking sector on the 5th, Chairman Sohn said this to the group company executives during the '2020 Second Half Management Strategy Workshop' held in a non-face-to-face manner at the Synergy Hall of Woori Bank's headquarters in Jung-gu, Seoul on the 3rd.

Woori Financial simplified the workshop into an online-offline linked format considering concerns about the resurgence of COVID-19 and the government's social distancing policy.

About 50 key executives of the group, including Chairman Sohn and subsidiary CEOs, attended offline, while other eligible employees such as department heads participated through a private YouTube broadcast via a non-face-to-face channel.

Chairman Sohn emphasized, "Not only customers but also companies and employees are experiencing completely new changes unlike before," adding, "While responding to various risks such as expected deterioration in soundness due to COVID-19 is very important, changes in the world like untact can become new opportunities for companies."

Under the motto "We aim for the same place. That is why we are Woori," Chairman Sohn urged all group companies to unite their efforts to achieve management goals without fail. He also instructed employees on the group's key response strategies for the second half of the year, including ▲post-COVID response ▲strengthening customer-centric management ▲digital innovation ▲management efficiency ▲group expansion and synergy.

Chairman Sohn stated, "As social distancing and untact trends strengthen, it is rather necessary to increase customer trust in the group through sincerity toward customers," urging each subsidiary to enhance customer value innovation and renew the mindset of employees.

Meanwhile, as part of its social contribution activities, Woori Financial has been continuing the 'Woori Financial Forest of Life' creation project. On this day, to meaningfully use the costs saved by simplifying the event, the group donated 100 million won to a project to create a forest near an elementary school located in Anseong, Gyeonggi Province.

This content was produced with the assistance of AI translation services.