DB Insurance Launches AI Kiosk Pilot Operation at Busan Customer Center
[Asia Economy Reporter Oh Hyung-gil] DB Insurance announced on the 25th that it will conduct a two-month pilot operation of the industry's first conversational AI unmanned information terminal (kiosk) at the Busan Customer Center.
The design and AI "3D avatar" were applied for the main customer group aged 50 and over, who use the long-term insurance accident reporting service.
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A DB Insurance official said, "We expect service satisfaction to increase by reducing waiting times during peak visiting hours and improving convenience for senior customers."
This content was produced with the assistance of AI translation services.
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