Gwangjin-gu Council Website Revamped...New Section for Direct Communication with Council Members Established

New 'Requests to Council Members' Board Added to Gwangjin-gu Council Website Alongside Existing 'Requests to the Council'... Strengthening Resident Communication by Allowing Constituents to Submit Legislative Activity Requests and Receive Direct Replies from Their Local Council Members Amid COVID-19 Restrictions on In-Person Contact and Council Visits Through Online Interactive Communication

[Asia Economy Reporter Park Jong-il] The Gwangjin District Council (Chairman Go Yang-seok) has established a new "Requests to Council Members" board on each council member's homepage and has begun full-scale operation.

According to the Gwangjin District Council, the existing "Requests to the Council" board mainly consists of suggestions and proposals regarding the district or the council as a whole. To supplement this, a separate section has been created where residents can write their desired legislative activities for the council member representing their neighborhood or electoral district, providing a direct communication channel with their local council member.

The existing council member homepages on the Gwangjin District Council website were composed of "Member Introduction, Meeting Minutes, Press Coverage, Legislative Activity Gallery, and Video Gallery," but starting from May, the "Requests to Council Members" section has been newly added.

Unlike the previous "Requests to the Council," which was a one-way communication where staff members responded after opinions were submitted, the new system allows the respective council member to respond directly. This enables residents to express their opinions to their local council member, who may be difficult to meet in person, and allows council members to listen directly to the diverse voices of residents, thereby narrowing the gap between residents and council members and promoting residents' participation in local governance.

Additionally, as the need to minimize direct contact between people due to COVID-19 while strengthening communication with residents has gradually increased, this newly introduced official online channel is expected to support transparent handling of civil complaints and become a new culture of complaint processing.

To use the board, users access the Gwangjin District Council website, enter the homepage of the council member to whom they want to submit an opinion, click the "Requests to Council Members" section's write button, complete a simple mobile identity verification process, and then post their opinion anonymously.

Chairman Go Yang-seok stated, "I believe that communication with residents is as important as active legislative activities," and added, "Through this board, local council members will listen more attentively to the voices of local residents and strive to reflect their valuable opinions and suggestions in district administration, thereby implementing demand-oriented communication administration."

This content was produced with the assistance of AI translation services.