Gwangju Nam-gu to Operate KakaoTalk Channel from Next Month... Strengthening Communication

[Asia Economy Honam Reporting Headquarters Reporter Park Seon-gang] Nam-gu, Gwangju Metropolitan City (District Mayor Kim Byeong-nae) announced on the 29th that it will open and operate the ‘Gwangju Nam-gu Story’ KakaoTalk channel to diversify communication channels and strengthen exchanges with the younger generation familiar with non-face-to-face communication.

Nam-gu plans to utilize the KakaoTalk channel, which is widely used by many residents, to quickly deliver useful information that residents should know, engage in two-way communication through one-on-one conversations, and also serve as a guide for civil complaints.

To this end, Nam-gu will send files of newsletters issued by the district office, information on major events and festivals, as well as news about the district administration 3 to 4 times a month to residents who subscribe to the KakaoTalk channel.

In addition, a real-time service will be implemented to receive various civil complaint-related inquiries via KakaoTalk and guide them to the relevant departments for processing.

The KakaoTalk civil complaint guidance service is expected to operate every weekday from Monday to Friday, from 9 a.m. to 6 p.m.

The various information provision services through the ‘Gwangju Nam-gu Story’ KakaoTalk channel will be fully launched starting next month, and residents who wish to communicate online with the Nam-gu Office can search for ‘Gwangju Nam-gu Story’ on KakaoTalk and enter the channel.

A Nam-gu official said, “We plan to provide residents with useful information and guide answers to frequently asked questions related to civil complaints and administrative work,” adding, “We will provide necessary information quickly and accurately to carry out trusted Nam-gu administration for residents.”

This content was produced with the assistance of AI translation services.