Yongsan-gu, Establishment of 2020 Innovation Action Plan

To Realize a Government Where Citizens Are the Owners, Yongsan Era for Living Well Together Aims to Improve Participation, Cooperation, Public Services, and Work Methods... Implementing 46 Tasks in 4 Areas

[Asia Economy Reporter Jong-il Park] Yongsan-gu (Mayor Seongjanghyun) has established the 2020 Innovation Implementation Plan. This is to realize a government where the people are the owners and for the district to get one step closer to its residents.

The Innovation Implementation Plan focuses on restoring publicness through participation and trust, based on the administrative innovation capabilities accumulated since the launch of the 7th local government.

Aligned with the district administration direction, the vision was set as the era of Yongsan living well together. It identifies and intensively executes 46 innovation tasks and brand projects across four areas: participation (7), cooperation (5), public services (19), and improvement of working methods (15).

The participatory tasks aim to solve social problems through a revolutionary expansion of public participation. Representative examples include operating a youth policy advisory group, holding on-site communication roundtable discussions, and revitalizing village community projects.

The cooperative tasks strengthen the autonomy of civil society and enhance public-private cooperation exchanges. This includes areas such as private consignment, subsidies, and resource sharing. Detailed projects include strengthening public-private governance to realize ‘Cooperative Yongsan,’ expanding public data openness and utilization, and establishing an unmanned integrated control system for public parking lots.

The public service tasks aim to improve services that citizens can feel. Services provided through intergovernmental collaboration are integrated and linked. First, the delivery system for welfare services by life cycle is changed. This includes installing neighborhood childcare centers, youth employment support services, operating visiting community service centers, and expanding customized care services for the elderly.

Additionally, the district proactively guides and provides services tailored to the needs of the people. Tasks closely related to residents’ lives include emergency support in crisis situations, distribution of customized welfare leaflets, and operation of the Job Plus Center.

Service improvements are further enhanced by introducing digital technologies. Online civil complaint services are realized, and services based on mobile, Internet of Things (IoT), and Artificial Intelligence (AI) are expanded.

Target projects include mobile notification of parking violation fines, safety and health management for elderly living alone, resident-priority parking sharing services, and VR video production.

Improvement of working methods aims to implement proactive and trusted administration. It pursues improving the work environment and capabilities of public officials, establishing fair administration, and enhancing efficiency of digital-based administrative tasks. First, a proactive and fair administrative culture is introduced. Excellent public officials in proactive administration are given preferential treatment, integrity concerts with residents are held, and abusive practices within the organization are eliminated.

Furthermore, public officials’ capabilities are developed and administrative efficiency is promoted. This includes holding workshops for strengthening organizational capabilities for senior officials, expanding creative administration education, dual preservation and digitization of important records (DB construction), and implementing smart inconvenience reporting app environment patrols.

The innovation brand project ‘Tomorrow (My job) Dream’ was also discovered. Brand projects refer to core district policy projects with high public demand and perception.

The targets are youth enterprise job fund loans and public-private cooperation job projects. These help youth enterprises (small business owners) facing financial difficulties due to the economic downturn and create jobs through education, training, and employment linkage.

Seongjanghyun, Mayor of Yongsan-gu, said, “Although society as a whole is shrinking due to COVID-19, innovation is even more necessary in times of crisis,” and added, “We will change the lives of residents through innovation that meets government policies while reflecting regional characteristics.”

This content was produced with the assistance of AI translation services.