"Significantly Reducing Unnecessary Civil Complaint Documents" ... Comprehensive Overhaul of Civil Complaint Processing Standards

[Asia Economy Reporter Jo In-kyung] The Ministry of the Interior and Safety announced on the 28th that it will conduct a comprehensive survey and systematic overhaul of the civil service processing standards table, which contains information on over 5,540 types of civil service applications, including application methods and required documents based on laws and regulations, by October.

This is to reduce unnecessary required documents when applying for permits and approvals at administrative agencies and to eliminate the inconvenience of having to visit administrative agencies to obtain these documents.

So far, the Ministry of the Interior and Safety has been updating the civil service processing standards table every two years to keep civil service information current and to promote simplification of civil service procedures.

This year, the focus will be on expanding the joint use of administrative information so that applicants do not have to submit documents themselves, but public officials can verify the information directly from administrative agencies.

In particular, a focused inspection will be conducted on 64 types of civil services frequently used by seniors, persons with disabilities, and others who face difficulties in applying, as well as 194 types of civil services with over 200,000 annual applications, such as local tax certification and health insurance medical expense claims, to check whether documents are still being requested even though public officials can verify the information through joint use of administrative information.

Additionally, the electronic certificate service will be expanded from 13 types to 100 types within this year, and by enabling the issuance and submission of required documents via smartphones, the inconvenience of having to obtain and submit paper documents will be reduced.

Furthermore, through the systematic overhaul, the Ministry of the Interior and Safety plans to check whether changes in application methods, fees, processing periods, and other details have been properly reflected, and to reconsider the necessity of maintaining civil services that have not been applied for over a long period.

Lee Jae-young, Director of Government Innovation and Organization at the Ministry of the Interior and Safety, said, "It is expected that unreasonable practices such as requesting unnecessary documents still exist," and added, "Through this systematic overhaul, we will strive to provide accurate civil service information to the public and reduce unnecessary required documents to enhance the convenience of applicants."

This content was produced with the assistance of AI translation services.