Southern Power Introduces AI Chatbot 'MyCodi'... Automating Simple Tasks and Consultation Functions

[Asia Economy Reporter Kim Bo-kyung] Korea Southern Power announced on the 23rd that it will introduce an AI chatbot capable of interactive consultation called 'My KODI'.

Southern Power decided to expand the application of My KODI, which is equipped with the functions of 'Easy Bot' that automates simple and repetitive tasks, and an AI-based 'Work Consultation Bot' capable of interactive consultation, across the entire company.

Easy Bot supports automatic input functions for tasks ranging from business trip and corporate card usage applications to post-processing tasks. Through this, corporate card voucher processing and business trip application and settlement can be handled easily and conveniently with just a few clicks.

The Work Consultation Bot is equipped with a function that understands context through machine learning for repetitive questions. It composes various dialogue sets for user questions. When there are work-related inquiries such as voucher processing, users can find answers without asking other employees.

A Southern Power official stated, "We plan to expand the application scope of My KODI to public service areas such as public data provision by expanding the range of data automatic extraction and work consultation capabilities," adding, "We will continue efforts for innovation using digital technology."

This content was produced with the assistance of AI translation services.