IBK, Establishes Rapid Support System for Ultra-Low Interest Special Loans

[Asia Economy Reporter Kwon Haeyoung] IBK Industrial Bank announced on the 2nd that it will implement an alternating day consultation system and a non-face-to-face pre-verification service for eligibility to promptly support the 'Ultra-Low Interest Special Loan' for small business owners and self-employed individuals.

The alternating day consultation system is a two-shift system that distributes consultation and visit dates based on the last digit of the representative's birth year. IBK encourages visits on odd-numbered days if the last digit is odd, and on even-numbered days if it is even, to reduce customer waiting times and congestion.

Additionally, IBK is implementing a non-face-to-face pre-verification service for eligibility using the management support platform Box. Even non-members of Box and customers without prior transactions with IBK can check whether they qualify for the simplified guarantee. If confirmed eligible for the loan, necessary documents can be issued through Box without visiting the institution. Box is accessible via the website and smartphone application.

IBK plans to introduce the simplified guarantee service for the Ultra-Low Interest Special Loan, which allows one-stop processing of guarantee review, issuance, and loan disbursement at the bank, starting from the 6th. To prevent congestion at branches due to increased consultation demand and to facilitate prompt consultations, IBK has prepared support measures accordingly.

An IBK official stated, "On the first day of implementation, the 1st, about 7,700 customers used the Box loan eligibility inquiry service, which is expected to provide practical help to small business owners who find frequent branch visits difficult," adding, "We plan to continuously review various measures to ensure smooth and prompt financial support."

This content was produced with the assistance of AI translation services.