Samsung Electronics Service to Launch 'Air Conditioner Pre-Inspection Service' Starting from the 11th

A Samsung Electronics Service repair engineer providing a pre-inspection service for an air conditioner

[Photo by Samsung Electronics Service]

[Asia Economy Reporter Ki-min Lee] Samsung Electronics Service is conducting an 'Air Conditioner Pre-Inspection Service' in preparation for the summer season when air conditioner usage increases.

Samsung Electronics Service announced on the 11th that it will provide the air conditioner pre-inspection service so that customers can stay cool during the summer with a simple check before the heat intensifies.

Samsung Electronics Service explained that after customers perform a self-inspection of their air conditioners, if they request service due to a product malfunction, an engineer will visit on the scheduled date. The self-inspection items include ▲checking the power outlet connection and remote control batteries ▲checking the filter condition ▲checking cooling performance, and related videos will be provided on the Samsung Electronics Service website.

The air conditioner pre-inspection service period is from the 11th of this month to June 12th, and applications can be made through the Samsung Electronics Service contact center and website. Samsung Electronics Service explained that customers who apply for the air conditioner pre-inspection service during this period will receive free travel and repair fees, excluding parts costs.

Samsung Electronics Service emphasized that it is important to inspect air conditioners in advance before the heat, and also provides a 'Plus One Service' that inspects air conditioners additionally when customers request on-site repairs for other products such as TVs and refrigerators.

In addition, to encourage customers' voluntary participation and interest, an event will be held where 150 customers who upload photos of their air conditioner self-inspection on social networking services (SNS) will be selected by lottery to receive prizes such as the Samsung Cube air purifier, and efforts will be focused on promoting the 'Air Conditioner Pre-Inspection.'

Meanwhile, Samsung Electronics Service urged that thorough hygiene management is being carried out for the safety of customers and employees, including repair engineers wearing masks related to COVID-19, disinfecting repair equipment, and checking customers' self-quarantine status when accepting on-site repair requests.

This content was produced with the assistance of AI translation services.