Shinhan Bank Builds AI Learning Operation Platform to Improve Digital Financial Services
[Asia Economy Reporter Kwon Haeyoung] Shinhan Bank announced on the 5th that it has established the 'Shinhan AI Platform,' which can provide financial services through artificial intelligence (AI) learning.
The Shinhan AI Platform is the first in the domestic financial sector to utilize its own cloud environment to automatically process everything from AI service development to operation in an integrated manner. This enables efficient management of resources for AI development and services and allows for rapid application to various tasks.
Through the establishment of this platform, Shinhan Bank plans to offer new financial services utilizing AI. The performance of the AI consultation service 'Aurora' is expected to improve, and the portfolio accuracy of the robo-advisor 'Sollitchi' will increase.
Additionally, digital technology-based services such as credit evaluation for loans using internal data and automatic classification of business documents are also planned to be operated. The scope of work will be expanded to various fields including voice and image processing.
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Jang Hyunki, Head of Shinhan Bank's Digital R&D Center, said, "We have implemented the core functions for learning, testing, and operating the AI platform for the first time in the domestic financial sector," adding, "We will strive to improve the performance of AI technology-based services and enhance the robo-advisor functions to improve customers' digital financial services."
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