Food-Delivering 'LG CLOi ServeBot' Starts Work at Jeil Jemyunso

LG Electronics Introduces 'LG CLOi ServeBot' at Jeil Jemyunso Seoul Station Branch in Jung-gu, Seoul

LG Electronics and CJ Foodville introduced the 'LG CLOi ServeBot' at Jeil Jemyunso Seoul Station Branch on the 31st of last month. This is the first time LG Electronics has implemented a servebot in an actual store. Customers visiting Jeil Jemyunso Seoul Station Branch are experiencing the LG CLOi ServeBot. (Photo by LG Electronics)

[Asia Economy Reporter Changhwan Lee] LG Electronics announced on the 3rd that it has introduced the ‘LG CLOi ServeBot’ to deliver food at Jeil Jemyunso, operated by CJ Foodville.

LG Electronics and CJ Foodville installed one LG CLOi ServeBot at Jeil Jemyunso Seoul Station branch located in Jung-gu, Seoul on the 31st of last month and began full-scale operation. This is the first time the ServeBot, which was first unveiled at CES 2020 held in Las Vegas, USA last month, has been introduced in an actual store.

The CLOi ServeBot uses indoor autonomous driving and obstacle avoidance technology to deliver food to the table where customers are seated. When three trays are inserted, the ServeBot can divide and carry multiple dishes in up to four compartments. After customers finish their meals, it returns to the table to carry away empty dishes.

LG Electronics and CJ Foodville expect the CLOi ServeBot to be useful in transporting hot or heavy dishes, allowing restaurant staff to focus on more valuable tasks such as providing more attentive customer service.

The screen of the CLOi ServeBot displays various facial expressions, giving customers a friendly image. When it detects an obstacle while moving, it says, “Excuse me. May I pass through for a moment?” to avoid collisions. While moving, music plays so that surrounding customers can easily recognize that the ServeBot is in motion.

Following the introduction of the CLOi ChefBot at VIPS Deungchon branch last November, the two companies are now showcasing restaurants working alongside robots by introducing the ServeBot at Jeil Jemyunso.

Additionally, the two companies plan to create new customer value by providing differentiated experiences and jointly developing various robot solutions.

Jinseo Noh, Executive Vice President and Head of LG Electronics’ Robot Business Center, emphasized, “Robots such as the ChefBot and ServeBot introduced at this year’s CES are gradually being implemented in reality. We will continue to introduce robots that can provide new value to customers and contribute to creating a society where humans and robots cooperate.”

Meanwhile, LG Electronics regards robots as a key future business sector and is continuously developing various robots and robot-related solutions across commercial and home use fields. In addition to independent technology development, the company is strengthening collaboration with external partners including robot-specialized companies, startups, universities, and research institutes.

This content was produced with the assistance of AI translation services.