Hana Bank Activates Emergency Response System for "Wuhan Pneumonia"... "Masks for All Employees"

Elevated to 'Alert' Level 3 of Bank's Own Crisis Response 4-Step Plan
Hand Sanitizers and Contactless Thermometers Provided at All Branches for Customers
Mask and Hand Sanitizer Shipment Planned for Hana Bank China Branch

KEB Hana Bank Logo

[Asia Economy Reporter Kim Min-young] KEB Hana Bank has activated an emergency response system for the "Novel Coronavirus Infection (Wuhan Pneumonia)".

On the 28th, according to Hana Bank, the bank held an emergency countermeasure committee meeting chaired by Hana Bank President Ji Sung-kyu in the morning and decided to elevate its internal crisis response level to the "Alert" stage to maintain a rapid response system against the national infectious disease. This measure follows the national infectious disease crisis response level being raised to the "Alert" stage due to the novel coronavirus.

Hana Bank's crisis response levels consist of four stages: Interest (Blue), Caution (Yellow), Alert (Orange), and Serious (Red).

To prevent infections among customers visiting bank branches, Hana Bank will provide hand sanitizers and non-contact thermometers at all branches. Infection prevention guidelines will also be provided.

Additionally, the bank will mandate mask-wearing for all branch employees and implement emergency measures such as self-quarantine for employees suspected or confirmed to be infected, including their cohabiting family members.

President Ji stated, "In a situation where the spread of the novel coronavirus is a concern, we will do our best to ensure the safety of domestic and overseas customers visiting our branches and to maintain continuous financial transactions through proactive measures by the bank."

Meanwhile, Hana Bank plans to send masks and hand sanitizers to its China branch within the day. The China branch is currently implementing stage 2 of its five-stage crisis response plan, which involves establishing an emergency management plan, and is reportedly considering upgrading to stage 3. If the response level rises to stage 3, it will declare a state of emergency, operate crisis and emergency work organizations, and prepare alternative business sites. Currently, it is the Chinese Lunar New Year holiday period (from the 24th of last month to the 2nd of next month), but employees are contacted twice daily, morning and afternoon, to confirm any cases .

As of this date, the China branch network consists of a total of 26 locations (1 head office sales department, 12 sub-branches (regional base branches), and 13 branches (general branches)), with 33 Korean expatriates and a total of 870 employees. Fortunately, it is reported that there are no bank branches in Wuhan, Hubei Province, where the novel coronavirus originated.

This content was produced with the assistance of AI translation services.