Goyang City Conducts Comprehensive Review of Civil Complaint System
"Building Citizen Trust Through Prompt and Accurate Administration"
Linking ‘G-Nomics’ and ‘2030 Job Plan’
Emphasizing Coordination Between Urban Development and Job Creation Policies

Goyang Special City in Gyeonggi Province (Mayor Lee Donghwan) held an executive meeting on March 11 at the Baekseok Annex to review the current status of major civil complaint handling and the overall complaint processing system.

Lee Donghwan, Mayor of Goyang Special City, held an executive meeting at Baekseok annex on the 11th to review the status of major civil complaints and the complaint handling system. Provided by Goyang City

Lee Donghwan, Mayor of Goyang Special City, held an executive meeting at Baekseok annex on the 11th to review the status of major civil complaints and the complaint handling system. Provided by Goyang City

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During the meeting, Mayor Lee received reports on the status and outcomes of major civil complaints by each office and department, including the resumption of the K-Culture Valley construction, installation of CCTV cameras for illegal parking enforcement, and improvements to bicycle paths and walking trails. He discussed ways to ensure prompt civil complaint handling and provide reliable administrative services.


Mayor Lee stated, "Civil complaint work is the most important means for communicating with citizens," and added, "Prompt and accurate handling of civil complaints is essential to enhancing trust in administration." He also emphasized the need for smooth communication and cooperation between departments in response to the increasingly diverse and complex demands and complaints of citizens.


He also stressed the importance of personal information management and information security. Referring to recent cases of personal information leakage at public institutions, Mayor Lee said, "Even minor carelessness can lead to major incidents, so please make every effort to thoroughly manage personal information."


Additionally, Mayor Lee remarked, "A city's competitiveness depends on how many quality jobs it can create," and called for the organic linkage between the ongoing research on the '2030 Basic Plan for Future Goyang-Style Jobs' and the 'G-Nomics Five-Year Economic Development Strategy.'


In particular, he highlighted the need for strategic connections to ensure that the city's major urban development and industrial projects—such as the KINTEX 3rd Exhibition Hall, the promotion of an Economic Free Zone, and the creation of a smart city—lead to job creation.



He also requested that preparations be made in advance so that the results of the 'G-Nomics Five-Year Economic Development Strategy' research can be directly translated into policies and projects.


This content was produced with the assistance of AI translation services.

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