NH NongHyup Bank Equips Corporate Client Platform with AI Agent

Expansion of Generative AI-Based Features on NH Hanaro Branch

NH NongHyup Bank announced on December 10 that it has fully upgraded its integrated cash management platform for corporate clients, 'NH Hanaro Branch,' significantly expanding its generative artificial intelligence (AI)-based features and newly adding a one-stop subscription function for financial products such as deposits and funds.

NongHyup Bank signed a business agreement with Webcash and, in September, became the first in the financial sector to equip its corporate cash management service, 'NH Hanaro Branch,' with an AI agent. This time, the bank has implemented features such as abnormal transaction detection and automatic generation of cash reports. Corporate clients can now inquire about their cash status, account transactions, and financial reports by asking questions via text or voice.

Clients can now subscribe to products such as new deposits with headquarters-approved interest rates and funds without visiting a branch. They can also terminate deposits and funds, issue balance certificates, financial transaction confirmations, debt certificates, and withholding tax receipts, as well as inquire about electronic tax invoices, cash receipts, and electronic promissory notes from the Korea Financial Telecommunications & Clearings Institute (U-note), all through the platform.

The monthly usage fee for the NH Hanaro Branch generative AI service is 110,000 won, and clients can apply through the platform. The service will be provided free of charge until the first half of next year.

A NongHyup Bank representative said, "The generative AI-based automated cash management service will greatly enhance the work efficiency and productivity of our corporate clients," adding, "NongHyup Bank will continue to lead innovation in AI transformation going forward."

This content was produced with the assistance of AI translation services.