"We Help You Find Your Insurance Payouts"... NH Nonghyup Life Insurance Launches Customer Asset Recovery Campaign
Payment of Dormant Insurance Benefits, Unclaimed Annuities, and Matured Insurance Payouts
Applications Available via Website, Mobile App, and Customer Service Center
NH Nonghyup Life Insurance is launching the "Customer Asset Recovery Campaign" to protect the rights and interests of policyholders.
According to NH Nonghyup Life Insurance on December 8, this campaign aims to notify customers of unclaimed funds such as dormant insurance benefits, unclaimed annuities, maturity insurance payouts, and installment insurance benefits, and to pay them immediately upon application. Dormant insurance benefits refer to refunds or insurance payouts that have not been claimed even after the expiration of the statute of limitations following the maturity or cancellation of the insurance contract. Unclaimed annuities are amounts not received after the start of annuity payments, while unclaimed maturity insurance payouts are insurance benefits not claimed by customers after maturity. Unclaimed installment insurance benefits refer to insurance payouts that have not been claimed by customers despite meeting the payment requirements specified in the policy.
Applications can be made through various channels, including the NH Nonghyup Life Insurance website, mobile application, customer service center by phone, or by visiting a branch. After identity verification, payouts are made immediately. When accessing the Nonghyup Life Insurance mobile app, customers can check the status of unclaimed insurance benefits through a pop-up and claim them right away through a one-stop service. For the convenience of elderly customers, a large-text mode has also been introduced.
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Customers can also inquire about and claim dormant insurance benefits through the "Find My Insurance Service" operated by the Financial Services Commission and the Korea Life Insurance Association, or the "Find Dormant Deposits Service" run by the Korea Inclusive Finance Agency. NH Nonghyup Life Insurance plans to proactively help customers recover their dormant assets through various methods, including sending notification letters, providing telephone guidance, utilizing information systems during transactions, and automatically paying out small dormant insurance benefits to customers who hold dormant or other unclaimed insurance benefits.
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