"Breaking Language Barriers"... Gyeonggi Province Launches Development of 'AI Multilingual Portal' for 810,000 Migrants

Gyeonggi Province Launches Korea's First AI-Based "Migrant Portal" Development
Integrated Access to Immigration, Employment, and Welfare Information... Real-Time Multilingual Translation Supported

On November 18, Gyeonggi Province held a kickoff meeting for the "Gyeonggi Province Migrant Portal Construction Project" at the Northern Government Complex, officially launching the development of an integrated online platform that will allow migrants to easily access policy and daily life information without language or cultural barriers.

Gyeonggi Province held a kickoff meeting for the "Gyeonggi Province Migrant Portal Construction Project" on the 18th at the Northern Government Complex. Provided by Gyeonggi Province

The "Gyeonggi Province Migrant Portal" aims to address information accessibility issues faced by approximately 810,000 migrants in the province and to support their settlement through digital administration. Its main features include: ▲ integrated provision of key administrative information such as immigration, employment, education, housing, healthcare, and welfare; ▲ AI chatbot-based multilingual Q&A; ▲ operation of a migrant community space; and ▲ comprehensive information offered through linkage with relevant organizations.

Notably, for the first time in Korea, the portal will introduce a generative AI-based multilingual consultation function, enabling customized guidance in areas such as residency, labor, and daily life. It will also minimize information gaps between language groups through professional translation in six languages and real-time Google Translate functionality.

The portal is scheduled to be developed over six months, with the goal of launching the service in the first half of 2026. After development, it will allow users to view migrant support policies and project information-previously dispersed across multiple agencies-in one place, thereby improving work efficiency for administrative agencies as well as benefiting migrants. By operating a location-based migrant community, the portal will also provide locally tailored information on medical institutions, educational facilities, cultural events, and other essential regional services.

'Gyeonggi-do Migrant Portal Construction Service' Kickoff Meeting. Provided by Gyeonggi-do

Heo Younggil, Director of Migration Society Policy at Gyeonggi Province, stated, "The migrant portal will become a 'digital daily life guide platform' that anyone residing in Gyeonggi Province can easily access." He added, "Through AI-based personalized information and community operation, we will reduce the information gap in our multicultural society and support the stable settlement and community participation of migrants."

The kickoff meeting was attended by officials from the Gyeonggi Province Migration Society Bureau, the Gyeonggi Province Migration Society Integration Support Center, representatives from the project contractor, and migrant representatives in the province, who shared the project's direction and detailed design plans.

This content was produced with the assistance of AI translation services.