NH Investment & Securities Holds Financial Consumer Protection Week Event

NH Investment & Securities announced on September 22 that it will hold a campaign from September 22 to 26 to mark the 2025 Financial Consumer Protection Week.

This campaign is designed as a hands-on program to enhance employees' sensitivity to financial consumer protection and to establish a customer-centric culture of complete sales. The aim is to spread the value of financial consumer protection throughout the organization by encouraging voluntary participation and action from all employees. The event is led by the Financial Consumer Protection Department and targets all employees and customers. By utilizing a variety of practical content centered on the recently revamped Financial Consumer Protection Portal, the company seeks to raise awareness among employees about consumer protection and naturally foster a culture of complete sales.

The programs for employees specifically include: ▲ distribution of a CEO letter outlining the importance and direction of financial consumer protection ▲ a pledge to uphold the financial consumer protection code of conduct ▲ self-assessment activities related to financial consumer protection. There are also programs for customers. Since the implementation of the Financial Consumer Protection Act, NH Investment & Securities has produced and distributed informational materials titled "Financial Consumer Protection Systems to Remember for Proper Financial Product Transactions" to assist customers who experience difficulties with financial transaction procedures. These materials help customers better understand financial services and use them safely.

Song Jihoon, Head of the Financial Consumer Protection Division at NH Investment & Securities, stated, "This Financial Consumer Protection Week will serve as an opportunity for the entire organization to share and put into practice NH Investment & Securities' philosophy of customer-centric management," adding, "We will continue our efforts to establish financial consumer protection as a core part of our corporate culture."

This content was produced with the assistance of AI translation services.