"Please Claim Your Lost Items"... Over 10,000 Lost and Found Cases Reported by Busan Metro Last Year

Lost and Found Cases Up 14.5% Year-on-Year
Wallets, Bags, and Electronic Devices Top the List
Return Rate at 47.6%
Prompt Reporting to Station Safety Office and Use of LOST112 Recommended

Busan Transportation Corporation (President Lee Byungjin) announced on September 22 that the total number of lost and found items collected at Busan Metro stations and trains last year reached 10,466, marking an increase of approximately 14.5% compared to the previous year (9,137 cases).

However, the return rate to owners was only 47.6% (4,983 cases), prompting the corporation to strengthen customer guidance efforts.

Among the lost items received last year, cash alone amounted to 99.32 million won. Of this, 62.46 million won was returned to its owners, while 36.85 million won was handed over to the police.

A Busan Transportation Corporation official is organizing lost and found items. Photo by Busan Transportation Corporation

Over the past three years, the most frequently received items were wallets (23.9%), followed by bags (14.8%), electronic devices (8.9%), shopping bags (8.7%), and cash (7.6%). Recently, small electronic devices such as wireless earphones and portable batteries, as well as keyring dolls, have also been increasingly reported.

To increase the return rate, the corporation is actively providing guidance on how to respond in various lost item situations.

If you realize you have lost an item immediately after getting off the train, you should promptly visit the station safety office and report specific information such as the train's direction, car number, and the location of the item.

If you drop an item onto the tracks, you can report it to the station safety office, and it will be retrieved after service hours and returned to you the next day.

If you discover the loss later, you can contact the Lost and Found Center at Seomyeon Station during weekday daytime hours, or the station safety office at the terminal station of each subway line at other times.

Lost items can also be checked on the National Police Agency's integrated lost and found portal, 'LOST112.' Identification and supporting documents are required to verify ownership.

Lee Byungjin, President of Busan Transportation Corporation, stated, "Although we are doing our best to manage lost and found items, the return rate still falls short of half," adding, "We will actively promote proper response procedures so that more lost items can be safely returned to their owners."

This content was produced with the assistance of AI translation services.