Seongnam City to Significantly Expand Smart Green Safety Shelters with High Citizen Satisfaction

15 Billion Won Allocated in Third Supplementary Budget
Survey Results Show Citizens Rate Effect as "Excellent"

Seongnam City in Gyeonggi Province (Mayor: Shin Sangjin) plans to significantly expand the number of Smart Green Safety Bus Stop Shelters, which have been rated as "excellent" by citizens, from the current 45 locations to 115 locations by the first half of next year.

Smart Green Safety Shelter installed at Pangyo Won Village Complex 1 and 2 bus stops. Provided by Seongnam City

The Smart Green Safety Shelter is an essential, community-focused facility during both cold and hot seasons, equipped with heating and cooling, air purification, wireless charging, Wi-Fi, and real-time bus arrival information. It has become a representative public service that simultaneously addresses climate crisis response and protection for transportation-vulnerable groups.

The city has been expanding installations annually with support from national and provincial funds, and plans to add 43 more locations by the end of this year, bringing the total to 88. However, as citizen demand for these shelters has steadily increased due to worsening abnormal weather conditions, the city has allocated an additional 1.5 billion won from its own budget in the third supplementary budget to further expand the program. In the first half of next year, Seongnam City will use 1.5 billion won from its own funds and 1.2 billion won in already secured provincial funds to install 27 additional shelters, operating a total of 115 locations.

A Seongnam City official stated, "Considering that preliminary administrative procedures such as site selection, resident consent, field surveys, road management reviews, and contract evaluations take about three to four months, we have included the budget in this supplementary plan so that the project can be completed by the first half of 2026, before next year's heat wave arrives."

The reason for expanding the shelters using the city’s own budget is the high level of citizen satisfaction. From June 23 to 26, a field survey was conducted by the academic research institute With Research, targeting 500 citizens with experience using the Smart Shelter. According to the PCSI 2.0 standard, the overall satisfaction score was 87.7 points (95% confidence level, margin of error ±4.38P), which qualifies as an "excellent" grade.

By specific indicators, the scores were: overall satisfaction at 88.6 points, social responsibility at 86.9 points, performance satisfaction at 87.9 points, and service quality at 86.7 points. Notably, those aged 60 and above scored 90.0 points, and female users scored 88.3 points, both higher than the average. Additionally, 93.6% of respondents said they intend to continue using the shelters, confirming the likelihood of sustained usage.

Shin Sangjin, Mayor of Seongnam, stated, "We will faithfully reflect the voices of citizens in our policies so that public spaces in the city become comfortable shelters for everyone and people can enjoy safe and pleasant moments even while on the move."

This content was produced with the assistance of AI translation services.