Changwon Fire Headquarters Implements Nation's First "Paramedic Communication and Empathy Skills Enhancement Training"

Psychological Support for Paramedics
Leading the Way in Strengthening Emotional Support for Citizens

The Changwon Fire Headquarters in Gyeongnam has implemented the "Paramedic Communication and Empathy Skills Enhancement Training" for the first time in the country, in accordance with the guidelines of the National Fire Agency's Emergency Medical Capacity Development Team. The program aims to improve paramedics' communication and empathy skills, as well as to prevent and manage psychological difficulties such as post-traumatic stress disorder (PTSD).

Group photo of paramedics training to improve communication and empathy skills.

This training is being held over three days, from August 11 to 13, at Changjo Hall of Kyungnam University, targeting 270 paramedics affiliated with the Changwon Fire Headquarters.

The curriculum combines theory and practice, covering topics such as effective communication and empathy methods required in emergency situations, strategies for preventing and managing stress and trauma, and mental health and self-care.

In particular, a "Meeting between the Chief and Paramedics" session was arranged, providing an opportunity for paramedics to directly share and discuss the challenges and suggestions they encounter in the field.

Changwon Fire Headquarters Chief Lee Sanggi stated, "I hope this training will serve as an opportunity to further enhance the psychological resilience of our paramedics and their ability to empathize with citizens," adding, "We will actively support our paramedics so that those who are psychologically healthy can provide warmer and more reassuring fire and emergency services to the public."

Meanwhile, the Changwon Fire Headquarters plans to continue taking the lead in implementing the policies of the National Fire Agency's Emergency Medical Capacity Development Team and will actively strive to enhance both the professionalism and psychological well-being of its paramedics.

This content was produced with the assistance of AI translation services.