Daegu Urban Development Corporation Holds Customer Participation Group Inauguration Ceremony: "We Will Listen to Customer Voices"
Daegu Urban Development Corporation (President Jung Myungseop) held the inauguration ceremony for the '2025 DUDC Customer Participation Group Urbanus 1st Class' at the corporation's headquarters on June 25.
This inauguration ceremony was organized to strengthen communication with citizens and to promote customer-centered management innovation. Fifteen citizens selected through an open recruitment process attended the event. After the appointment letters were presented, the activity plans of the customer participation group were shared, and time was spent seeking practical ways to facilitate communication between the corporation and citizens.
The inauguration ceremony of the first Urbanus customer participation group of Daegu Urban Development Corporation is taking place.
View original imageThe customer participation group directly inspects project sites to identify areas for service improvement, and the corporation actively incorporates these suggestions into its management plans, focusing on enhancing the quality of public services. The first group is composed of seven young adults in their 20s and 30s, four middle-aged participants in their 40s and 50s, and four seniors aged 60 and above, with the aim of collecting a wide range of opinions from various generations.
The name 'Urbanus (Urban, Us)' was introduced for the first time this year. It combines 'Urban' and 'Us', conveying the message, 'We are the city (development corporation)!' Through this, the corporation aims to realize urban development led by customers themselves.
Jung Myungseop, President of Daegu Urban Development Corporation, stated, "Urbanus is more than just a participation group; it is a reliable partner of Daegu Urban Development Corporation, and the vivid voices of citizens will guide the direction of the corporation. We will continue to listen to customer feedback and create changes that citizens can truly experience."
The corporation plans to proactively address customer inconveniences based on the group's feedback and will make further efforts to strengthen accountability and transparency as a public institution.
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