Genians Opens Global Technical Support Center in India

Cybersecurity specialist Genians announced on the 25th that it has opened a 'Global Technical Support Center' in Bengaluru, India, as part of its global growth strategy and has begun full-scale operations.

The primary goal of the Global Technical Support Center is to proactively enter the rapidly growing global security market, understand customer needs, and provide optimized customized services.

Genians has been achieving concrete results in global business by securing customers from the United States, leading the way, through the Asia-Pacific region and the Middle East, and recently expanding to Europe and Africa. It is steadily expanding its competitiveness in overseas markets through partnership expansion and strengthening global technical cooperation.

The Global Technical Support Center is located in Bengaluru, known as the Silicon Valley of India. It is a technology innovation hub densely populated with numerous IT companies, startups, and research facilities, including leading overseas security companies such as Palo Alto Networks, Fortinet, and Cisco. Genians plans to secure excellent engineering talent here and strengthen expertise through systematic training. It aims to provide fast and effective global technical support services.

With the opening of the India Technical Support Center, Genians completes a three-country technical support center system in Korea, the United States, and India. The India Technical Support Center will serve as a technical support hub targeting the Middle East, Europe, and Africa regions.

Based on the operational experience of the India Technical Support Center, Genians plans to actively explore entry into the Indian security market in the future. India’s rapidly growing IT industry is accompanied by a surge in cybersecurity demand. Through the operation of the technical support center, Genians will directly understand local customer requirements and develop market penetration strategies.

Lee Dong-beom, CEO of Genians, said, "The opening of the Technical Support Center is an important turning point for Genians' overseas business expansion," and added, "We will make every effort to pioneer new markets through proactive responses to overseas markets."

This content was produced with the assistance of AI translation services.