Hanam City Establishes a Turning Point in Supporting Gender Violence Victims with the "Recovery Touch One-Stop Service"

Gyeonggi Hanam City (Mayor Lee Hyun-jae) announced on the 17th that it will provide the 'Recovery Touch One-Stop Service' for the complete recovery and independence of gender violence victims.

Hanam City provides a "Recovery Touch One-Stop Service" for the complete recovery and independence of gender violence victims. The photo shows Mayor Lee Hyun-jae (center front row) taking a commemorative photo with the Baro Hope team members of the Hanam City Family Harmony Center. Photo by Hanam City

Hanam City provides a "Recovery Touch One-Stop Service" for the complete recovery and independence of gender violence victims. The photo shows Mayor Lee Hyun-jae (center front row) taking a commemorative photo with the Baro Hope team members of the Hanam City Family Harmony Center. Photo by Hanam City

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This service is a comprehensive support system that provides integrated and customized support for various types of gender violence, including domestic violence, sexual violence, digital sex crimes, stalking, and dating violence. It bundles all necessary services for victims into one, enabling fast and efficient support.


The Baro Hope Team, working on the 5th floor of the Hanam Family Harmony Center (15 Sinjangdong-ro), is at the core of this service. When a gender violence case reported to 112 occurs, they promptly protect the victim in cooperation with the Hanam Police Station and provide comprehensive support including counseling, legal assistance, medical aid, and temporary shelter. This reduces the burden on victims to resolve issues alone and helps practical recovery through tailored support.


The Hanam Baro Hope Team was selected in September 2021 for the Gyeonggi Province Domestic Violence and Sexual Violence Joint Response Team Operation Project and established a joint response system with the police for 112 gender violence reports. Hanam’s case has been recognized as a model case benchmarked by other local governments, and due to its successful operation, it received an award last year as an excellent institution for integrated gender violence support in Gyeonggi Province.


In particular, the ‘Recovery Touch One-Stop Service’ has received high praise for enabling victims to receive support in one place from the moment they report until the recovery process is complete. The Hanam Baro Hope Team acts as a comprehensive control tower, collaborating with various gender violence response agencies within the Family Harmony Center, such as the Hanam Domestic Violence Counseling Center, Hanam Sexual Violence Counseling Center, and Hanam Child Protection Agency, to promptly address the violence victims face and actively provide psychological, legal, and medical support.


Additionally, professional counselors, social workers, abuse prevention police officers, and related community cooperation agencies hold case meetings for gender violence victims. For women needing job connections, employment programs and job counseling are provided, making active efforts to help gender violence victims restore their daily lives.


Along with this, various programs to assist victims’ family recovery are offered, and violence prevention education for citizens will be strengthened to raise gender sensitivity throughout the local community. These activities positively impact not only victims but the entire community, contributing to building an environment for gender equality.



Mayor Lee Hyun-jae stated, “The Recovery Touch One-Stop Service is an important system that helps victims break the cycle of violence quickly and return to a healthy daily life,” and added, “We will continue to do our best to prevent the recurrence of gender violence through effective support and help victims stand up again as members of society.”


This content was produced with the assistance of AI translation services.

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