Gwangju Seo-gu Council Launches 'Minwon Sotongbang' to Strengthen Communication with Residents

Gwangju Seo-gu Council (Chairman Jeon Seungil) is officially launching the "Civil Complaint Communication Room" to strengthen communication with residents.

According to Seo-gu Council on the 25th, the recently established Civil Complaint Communication Room is a communication channel created to bring the council closer to residents and resolve local issues promptly.

View of Seogu Council. Provided by Seogu Council

To promote this initiative, the council visited local administrative welfare centers to meet residents directly and provide explanations, and actively promoted the program by posting promotional materials on the official website and SNS channels.

On the 8th, for the first time since the establishment of the Legislative Communication Team, a civil complaint was received from the Hwajeong Hillstate Emergency Committee. The complaint included requests regarding regulations for the operation of shared facilities, restoration of usage fees for community facilities, and demands for a resident meeting.

To resolve the issue promptly, Chairman Jeon Seungil held a meeting, listened to opinions from relevant departments and the Emergency Committee, and played an active role in mediating and coordinating the parties involved.

Chairman Jeon Seungil stated, "As a representative body that prioritizes residents, the council must act as a mediator when conflicts arise between residents and administrative agencies," adding, "We will continue to serve as a bridge between residents and the administration by quickly listening to residents' opinions through the Legislative Communication Team."

Meanwhile, the Civil Complaint Communication Room serves to consult and resolve various civil complaints, including residents' grievances. The complaints received are used as basic data for legislative activities such as ordinance enactment and budget allocation. Furthermore, the program aims to go beyond simply resolving complaints by collecting diverse opinions from the local community and leading to substantial policy improvements.

Civil complaints can be submitted by phone, by visiting the Legislative Communication Team on the first floor of Seo-gu Council, or through the official website.

This content was produced with the assistance of AI translation services.