Loan Application via Finda Instead of Financial Company Apps... "Speed Tripled"

From Limit Inquiry to Contract: One-Stop Loan Process
Application Dropout Rate Reduced by Up to 37%

Fintech company Finda, specializing in loans, announced on the 14th that the loan speed for users has increased up to three times faster thanks to its app's 'One-Stop Loan Process.'

Finda emphasized, "Users can complete everything from checking loan limits to signing contracts at once without having to install separate financial company apps."

According to Finda, previously, users had to install the lender's (financial company's) app after applying for a loan and complete the contract through that app. Each app had different user experiences (UX) and user interfaces (UI), causing inconvenience. There were also dropouts during the application process.

After Finda changed the loan process, the time taken from loan application to contract was reduced to up to one-third. The dropout rate decreased by up to 37%. The loan contract rate increased by up to 2.55 times.

A Finda representative said, "We introduced the one-stop loan process based on the principle of 'customer obsession,' thoroughly analyzing and improving user inconveniences," adding, "We have applied the process to eight financial companies and aim to quickly expand its adoption to other financial companies."

This content was produced with the assistance of AI translation services.