Pledge to Eliminate Unfair Practices
Enhancing Convenience in Rights Protection Services

The Anti-Corruption and Civil Rights Commission (ACRC) has presented strengthening the protection of citizens' rights through digital platforms, realizing a fair society, and stabilizing people's livelihoods as key tasks for this year.


On the 14th, the ACRC held the '2025 Major Issue Solution Meeting' at the Government Seoul Office in Jongno-gu, Seoul, and announced three major tasks for this year.

"Rights Protection, Fair Society, and Livelihood Stability"… Anti-Corruption and Civil Rights Commission Announces Work Promotion Tasks View original image

First, the ACRC revealed plans to form a 'Social Joint Agreement Body' involving public institutions and private organizations to resolve complaints from vulnerable groups. An ACRC official explained, "We plan to promote systematic support for vulnerable groups through various support programs such as housing, employment, and finance."


To stabilize people's livelihoods, efforts will also be made to address difficulties faced by small businesses and marginalized regions. The ACRC plans to hold on-site meetings for grievances targeting small businesses and small merchants, and operate the 'Running Shinmungo' more than 100 times annually for marginalized regions and groups. The Running Shinmungo is an on-site rights protection service that visits those who have difficulty using rights protection services to listen to their grievances.


As a goal to realize a fair society, checking for budget waste in public institutions to prevent national financial leakage was also set as a core task.


In particular, the ACRC promised to eradicate the practice called 'Executive Hosting Day,' where lower-ranking public officials pool their own money to treat directors and department heads to meals. According to the ACRC, among 12,000 local government officials, 44% experienced Executive Hosting Day within the past year. Of these, 25% responded that they paid out of their own pocket. Accordingly, the ACRC plans to receive reports of code of conduct violations related to unreasonable practices through intensive publicity from May to July.


To enhance convenience in rights protection services, efforts will be accelerated to improve related platforms. To this end, the number of institutions using the complaint service will be expanded to 1,262 this year, and the online administrative appeal system operated by 95 institutions will be integrated into a single online window starting in June. Additionally, the 14 million annual citizen complaints will be converted into big data.



An ACRC official stated, "This year, due to worsening internal and external conditions, economic and social difficulties faced by citizens may increase," adding, "We will protect vulnerable groups and promptly resolve unfair issues for the happy and safe lives of the people."


This content was produced with the assistance of AI translation services.

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