Goyang-si Holds Workshop on Introducing Kakao AlimTalk for Delinquency Management

Improving Collection Services to Enhance Taxpayer Convenience and Increase Revenue Expectations

Goyang Special City in Gyeonggi Province (Mayor Lee Dong-hwan) announced on the 17th that it held a 'Delinquency Field Kakao AlimTalk Introduction Workshop' on the 12th at the Ilsandong-gu Office small conference room, attended by about 20 employees including heads of the city tax collection department and tax departments of each district office.

Goyang Special City held a "Delinquency Field Kakao AlimTalk Introduction Workshop" on the 12th at the Ilsandong-gu Office small conference room, attended by about 20 staff members including heads of the city tax collection department and tax departments of each district office. Photo by Goyang Special City

This workshop was organized to ensure the successful introduction of the mobile electronic document delivery (Kakao AlimTalk) system in the delinquency field by 2025.

The citizen-experience-oriented one-stop mobile electronic document (Kakao AlimTalk) system, scheduled to be introduced next year, is a system that sends delinquency notices and guidance documents via Kakao AlimTalk instead of paper notices, which is expected to have significant effects on budget savings, collection rate improvement, and revenue increase.

The workshop was conducted as an educational session to introduce and help understand the electronic document delivery solution following the introduction of Kakao AlimTalk.

An official from Goyang Special City stated, "The operation of the Kakao AlimTalk system is expected to greatly contribute not only to increasing revenue but also to improving delinquent tax collection services," and added, "Furthermore, we plan to expand its operation to include regular local tax notifications and refund processing for overpayments."

This content was produced with the assistance of AI translation services.