SK C&C and CJ Logistics Build Digital Parcel System... Handling 20 Million Shipments in Japan

SK C&C announced on the 2nd that it has established a cloud-based digital parcel system for CJ Logistics' new delivery system, 'LoIS Parcel.'

LoIS Parcel is a digital parcel system capable of handling an ultra-large volume of up to 20 million shipments per day.

In this project, SK C&C created the core parcel operations, customer center, and mobile services of LoIS Parcel on a cloud-based platform, providing an environment capable of processing large-scale digital parcel volumes.

By flexibly adjusting resources in the cloud environment through auto-scaling, it resolved system performance degradation issues that typically occurred during special periods or peak times when parcel volumes concentrated.

Each business area was designed with independent distributed databases (DB) and private cloud services to minimize downtime. As a result, even if a failure occurs in the core parcel operations, other business areas can continue to perform tasks such as product tracking, reservations, and inquiries without disruption.

An integrated management system for all data generated during parcel operations was established, providing real-time, consistent parcel information to field staff, call centers, and corporate customers alike.

Additionally, real-time tracking management of product location and storage status was supported simultaneously with waybill scanning at parcel sales points. A parcel notification service was also implemented to provide key parcel data in real time and consistently to employees and customers across all operational sites including reservations, collection and delivery, sorting, and incidents.

Lee Jong-chan, Head of the Application Service Group at SK C&C, said, "Through the transition to a cloud-native platform, we have established an environment capable of handling large-scale parcel volumes and significantly enhanced digital convenience related to parcel operations. We will continue to actively participate in the digital logistics innovation promoted by CJ Logistics."

This content was produced with the assistance of AI translation services.