Cleaning Administration Increasingly Important... Gangnam-gu Establishes Nation's First 'Comprehensive Cleaning Portal System'

Integration of Dispersed Cleaning Systems...Shift from Administrative Manager-Centered to Resident-Centered System -
Real-Time Cleaning Vehicle Location Tracking, Unified Civil Complaints for Large Waste Disposal and Septic Tank Cleaning Applications

Gangnam-gu Cleaning Comprehensive Portal Main Screen

Cleaning administration in cities is very important.

Cleaning is more important than any other task for city residents, including daily garbage disposal and fine dust removal.

Accordingly, Gangnam-gu (District Mayor Jo Seongmyeong) has established the nation’s first “Comprehensive Cleaning Portal System” among local governments and began operating it from April 1.

Until now, the district used an internal cleaning management system to understand cleaning vehicle routes, waste discharge volumes, and equipment status by utilizing an SNS band to share civil complaint handling between cleaning contractors and illegal dumping control teams. This cleaning comprehensive portal system (site) is a reorganization of separate systems, which were operated centered on administrative management, into an integrated service focused on residents.

This service provides various convenience services for residents.

The most notable feature is that the cleaning vehicle location service, which had been used internally, is now open to residents. Based on GPS, it allows real-time tracking of vehicle locations and movement routes, helping residents predict the schedule for household waste collection in front of their homes.

Also, applications for large household waste disposal, which were previously made through the district office website and phone, and septic tank cleaning applications, which were only possible by phone, have been integrated into this system for easy online application.

The locations of facilities such as public restrooms, street trash bins, clothing collection boxes, and collection boxes for waste fluorescent lamps and waste batteries are displayed on a map, making it convenient to find nearby facilities. Basic cleaning-related information that residents need to know, such as proper waste separation methods, is also included.

Various cleaning applications and facility location checks can also be accessed through Gangnam-gu’s mobile app, 'Byeolbyeol Gangnam,' and plans are underway to enable checking cleaning vehicle location information through the app in the future.

The existing internal systems have also been fully integrated into this system. Through this, civil complaint handling such as illegal dumping is systematically managed, and real-time waste status is monitored to improve the efficiency of cleaning operations. The district plans to systematically database waste generation and disposal status to prepare customized waste reduction policies in response to the ban on direct landfill of metropolitan area waste in 2026 and to use it for mid- to long-term policy establishment.

Jo Seongmyeong, Mayor of Gangnam-gu, stated, “We have built a comprehensive portal where all cleaning information of Gangnam-gu can be checked and processed in one place,” and added, “By integrating previously dispersed systems, we expect to improve work efficiency and enhance residents’ convenience.”

This content was produced with the assistance of AI translation services.