Changwon Special City, First in Province to Abolish Duty Shifts in Eup, Myeon, and Dong... Reducing Employee Workload

Minimizing Work Gaps by Establishing Unmanned Security Systems and Emergency Contact Networks

Changwon Special City in Gyeongnam Province will completely abolish duty shifts at 55 eup, myeon, and dong administrative welfare centers starting from the 1st, marking the first such move in the province.

Changwon Special City Hall.

The city conducted a pilot operation to abolish duty shifts for two months from December last year to January this year. Based on monitoring during this period, it was determined that forwarding civil complaint calls outside working hours to the district office could sufficiently replace the duty shifts at eup, myeon, and dong centers.

Additionally, considering the consistently raised opinions from employees advocating for the abolition of duty shifts at eup, myeon, and dong centers, the decision to abolish duty shifts was made after thorough discussions with the civil servants' labor union.

With the abolition of duty shifts, the burden on eup, myeon, and dong employees who used to work duty shifts from after 9 p.m. on weekdays until 8:30 a.m. the next day will be significantly reduced. This will create an environment where they can focus more on their work, which is expected to improve the quality of administrative services.

Nationwide, duty shift abolitions are also being implemented in areas such as the Seoul metropolitan area and Gyeongsangbuk-do. As Changwon Special City is the first case in the province, it has prepared thoroughly before full implementation by producing and placing a duty shift manual tailored to the characteristics of eup, myeon, and dong centers, and by rechecking the forwarding times and targets.

Jung Hyun-seop, Director of the Autonomous Administration Bureau, said, “We expect the abolition of duty shifts at eup, myeon, and dong centers to contribute to improving employees’ working conditions. Through boosting employee morale, we will enhance citizen satisfaction with better administrative services, and we will do our best to minimize any work gaps caused by the duty shift reorganization to ensure citizen safety.”

This content was produced with the assistance of AI translation services.