Seongbuk-gu Provides On-site Training for City Gas Workers to Identify Vulnerable Households

Training in three phases for over 50 people including city gas safety inspection coordinators... Immediate welfare services provided by Seongbuk-gu when city gas workers identify vulnerable households

Seongbuk-gu, Seoul (Mayor Lee Seung-ro) conducted on-site training three times in November (November 8, 10, and 20) by visiting Yesco (Samseon Customer Center, Jeongneung Customer Center), a local city gas company, and the Seongbuk City Gas Customer Center to identify and support vulnerable households.

The district and local city gas companies signed a business agreement in November 2019 to identify and support vulnerable households and establish a community safety net. This on-site training was promoted with the purpose of discovering vulnerable households in welfare blind spots and notifying the district so that welfare services can be provided.

Representatives from the three locations?Yesco Samseon Customer Center (CEO Yoon Seok-young), Yesco Jeongneung Customer Center (CEO Kwon Young-jin), and Seongbuk City Gas Customer Center (CEOs Lee Seok-yoon and Yoon Jeong-ho)?participated in the training, where they shared methods to detect households in crisis and guidelines for reporting and notifying when vulnerable households are identified. The representatives of the three city gas institutions agreed to actively cooperate in discovering vulnerable households in welfare blind spots within the region, and the district also expressed its commitment to provide full support when reports of vulnerable households occur.

Currently, city gas workers in the district check the gas usage details of households in their jurisdiction every month. Among them, safety inspection coordinators visit every household in Seongbuk-gu twice a year (first and second half) and are expected to greatly help identify vulnerable groups such as those with unpaid gas bills or households experiencing sudden crises.

Lee Seung-ro, Mayor of Seongbuk-gu, stated, “I expect that the careful attention and reporting by city gas workers, who frequently interact with residents, will play a significant role in identifying vulnerable households. We will strive to ensure that discovered households receive prompt counseling and support.”

This content was produced with the assistance of AI translation services.