BNK Busan Bank Obtains International IT Service Management Standard 'ISO 20000' Certification

BNK Busan Bank has become the first regional bank to obtain the ISO20000 certification, an international standard for IT service management and operation, from the British Standards Institution (BSI).

The ISO20000 certification is an international standard certification system that verifies whether companies or organizations providing IT services have the capability to effectively manage and deliver services according to consumer demands. The British Standards Institution (BSI) conducts on-site inspections to verify compliance with international standards and grants the certification.

With this certification, Busan Bank has acquired both the international standards ISO20000 and ISO27001 certifications in the fields of IT services and information security, recognizing it as a financial institution that provides systematic and secure IT financial services.

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Kim Young-gyu, Head of IT Division at Busan Bank, stated, “With this ISO20000 certification, Busan Bank has been internationally recognized for providing efficient and convenient IT services to customers,” and added, “Going forward, Busan Bank will do its best to strengthen internal controls related to IT services in accordance with global standards.”

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