One Day Ahead, 'Mileage' Accumulated Smoothly... Ulsan City Selects Outstanding Departments and Employees for Civil Complaint Handling

Three Departments Including Safety Management Division Selected as 'Outstanding Departments'

Ten People Including Jeong Deok-bu from Vehicle Registration Office Selected

Ulsan City will hold an awards ceremony for outstanding departments and employees in the 2023 first half Civil Complaint Processing Mileage System at 10 a.m. on the 11th in the Deputy Mayor's Office.

The Civil Complaint Processing Mileage System is a program that accumulates mileage points based on the reduction in the processing period of civil complaints and provides incentives to outstanding departments and employees.

As a result of operating the Civil Complaint Processing Mileage System in the first half of this year, the total number of target civil complaints was 8,409, of which 6,283 cases (75%) were processed at least two days earlier than the legally mandated processing period.

The outstanding departments in civil complaint processing were the Safety General Division (92.97 points), Eastern Waterworks Office (94.81 points), and Fire Headquarters Prevention Safety Division (94.47 points), totaling three departments. Ten outstanding employees were selected, including Mr. Jeong Deok-bu from the Vehicle Registration Office.

An official from Ulsan City stated, “To shorten the processing period of civil affairs and increase civil complaint satisfaction, the civil complaint reception and the responsible departments are making their best efforts,” adding, “Through the operation of the Civil Complaint Processing Mileage System, we will enhance citizen satisfaction and provide the best civil administrative services that are prompt and courteous.”

Ulsan City Hall.

This content was produced with the assistance of AI translation services.