Rapid Increase in Apartment Construction Defect Complaints... Korea Commission on Human Rights Issues Complaint Forecast

After the completion of interior construction, pre-inspections are being conducted, and complaints related to 'apartment poor construction' are flooding in, including requests to reflect residents' pre-inspection opinions during the final inspection.

According to the Anti-Corruption and Civil Rights Commission (ACRC) on the 20th, a total of 418,535 complaints related to apartment poor construction have been collected in the complaint analysis system over the past three years. Since the collapse of the parking lot at an apartment in Geomdan New Town, Incheon, last April, related complaints have surged. Major complaints include 'improvement of the pre-visit system for prospective residents,' 'strengthening administrative measures against poor construction,' 'detailed inspections of construction sites and completed apartments by the same construction company,' and 'investigation into the cause of the accident.'

In response, the ACRC announced on the same day that it issued a complaint forecast indicating the need for institutional improvements related to apartment poor construction and requested improvements from relevant agencies. The complaint forecast is issued by analyzing not only complaint data but also external data.

Additionally, the ACRC released the big data trends of complaints for June on the same day. The number of complaints last month was approximately 1.18 million, an increase of 0.1% compared to the previous month and a 12.0% increase compared to the same period last year.

The region with the highest increase in complaints compared to the previous month was Incheon Metropolitan City, which saw a 13.0% increase due to requests for complete reconstruction of the Geomdan New Town apartment where the parking lot collapsed.

By institution type, compared to the previous month, complaints increased in local governments (2.2%) and public institutions (13.7%), while complaints decreased in central administrative agencies (0.3%) and education offices (5.8%).

This content was produced with the assistance of AI translation services.