Samsung Electronics Service Supports Flood Recovery in the Chungcheong Area

Flooded Product Cleaning and Inspection Service Implementation

Samsung Electronics Service will dispatch service teams to the Gongju, Goesan, and Osong areas affected by heavy rain starting from the 18th to carry out a 'Special Flood Recovery Service.'

The special flood recovery service teams have set up mobile service centers at Osong, Cheongju (Osong-eup Administrative Welfare Center), Goesan, Chungbuk (Buljeong-myeon Community Center), and Gongju, Chungnam (Okryong-dong Senior Center) to clean flood-damaged home appliances. They are also providing services such as free product inspections. For cleaning, drying, and fault inspection of flood-damaged mobile phones, a bus equipped with mobile phone inspection equipment has been dispatched to the site.

A Samsung Electronics Service employee drying and cleaning a water-damaged refrigerator / Photo by Samsung Electronics Service

In some areas severely affected by flooding, service engineers are directly visiting affected households to inspect home appliances and support flood recovery. Consumers who report flood damage to home appliances to the Samsung Electronics Service contact center will receive the same flood recovery service through direct visits by engineers.

Last year, Samsung Electronics Service also installed mobile service centers in disaster-affected areas due to heavy rain and typhoons. They actively carried out disaster recovery support activities, including providing special services at these locations.

This content was produced with the assistance of AI translation services.