Rich&Co, a major domestic corporate insurance agency (GA), announced on the 3rd that it has opened the Goodrich Daegu Telemarketing (TM) Center.


Rich&Co took its first step toward nationwide expansion by opening a TM center in Gwangju in 2021, and last year, it opened the Digital Jeju Center in Jeju Island. The plan is to establish TM centers at strategic regional hubs to cover those areas and strengthen the connection between the metropolitan area centered on Seoul and the provinces.


Currently, Rich&Co operates a total of 14 TM centers, including the headquarters and three regional offices, as well as the Gyeongin Headquarters, Gangbuk Headquarters, and Ilsan Headquarters. There are plans to additionally establish TM centers in Daejeon and the southern Gyeonggi region in the future.


Lee Kyung-shin, Vice President of Rich&Co’s RM General Business Division, said, "We have devoted great effort to improving the work environment through the establishment of a sales support system based on the latest IT for enhancing the satisfaction of our internal customers, the agents, as well as through institutional improvements. We will thoroughly prepare to build a TM sales environment by proactively responding to changes in the insurance market environment."



Rich&Co Opens Daegu TM Center... Establishing Nationwide Network View original image


This content was produced with the assistance of AI translation services.

© The Asia Business Daily(www.asiae.co.kr). All rights reserved.

Today’s Briefing