KT M&S 'Goodbye', Introduces Used Phone Kiosk... "AI Determines Purchase of Used Phones and Pads"

[Image provided by KT M&S 'Goodbye']

KT M&S's 'Goodbye,' which has offered various sales methods to customers in the used phone market, is expanding its business from the platform to kiosks.

KT M&S announced on the 3rd that starting March 1, it will begin a pilot operation of Goodbye kiosks at 10 KT M&S directly operated stores.

KT M&S's 'Goodbye' is a service launched last August that directly purchases used phones from customers instead of peer-to-peer transactions, enabling phone trading without waiting. It has attracted attention by allowing the sale of all devices, including broken and damaged ones.

This pilot operation of Goodbye kiosks will be conducted at 10 KT M&S directly operated stores starting March 1. The stores scheduled for installation are KT Plaza Gangnam Station, Sincheon Station, Gyodae Station, Garosugil, Seolleung Intersection Ad Shop, Sangam Ad Shop, Bucheon Sangdong Ad Shop, Hongdae Ad Shop Plus directly operated store, Gwanghwamun Station, and Sinyongsan Station.

The Goodbye kiosk features a smart exterior reminiscent of an AI robot, with AI quickly and accurately assessing the device's condition. Moreover, it is the first in Korea to allow the sale of tablets, adding convenience and ease to the previously cumbersome tablet sales process.

When selling a used phone through the kiosk, the device is first inserted into the kiosk, where it is automatically sent to a shooting point that checks its condition. Then, AI accurately evaluates the used phone's condition, and the purchase cost is immediately deposited to the customer.

Subsequently, devices sold through the kiosk are securely reset using a deletion program, and a deletion report is sent to the customer as official proof.

Additionally, barrier-free convenience features for people with disabilities are installed, allowing anyone to easily sell used phones with voice guidance via ARS when standing in front of the kiosk.

Depending on the pilot project's progress, KT M&S plans to expand to nationwide KT M&S directly operated stores within the first quarter of this year, including Dongseongno Ad Shop, Chungjang Ad Shop, and Gimhae Oedong Ad Shop, and aims to increase customer contact points by entering major electronics stores and telecommunications agencies nationwide within the year.

Hong Young-pyo, team leader of the Growth Part in charge of KT M&S Goodbye, stated, “We plan to lead the used phone market accurately and quickly through kiosks that can target overseas markets such as Vietnam beyond the domestic market.”

Meanwhile, 'Goodbye' is also accessible via the web and can be downloaded from Google Play and the Apple App Store.

This content was produced with the assistance of AI translation services.