Korean Air "Full Review of Mileage Program Changes Before Implementation"
[Asia Economy Reporter Hyunseok Yoo] Korean Air announced on the 22nd that it will reconsider the implementation of the mileage system changes originally scheduled for April 1 this year.
Korean Air plans to thoroughly review the overall mileage system, including ▲changes to mileage accumulation and deduction criteria ▲introduction of new elite membership tiers.
However, the announcement timing is undecided and is expected to take a considerable amount of time, and the current system will be maintained until the new system is implemented.
Separately from the reconsideration of the mileage system changes, Korean Air plans to enable customers to use mileage more smoothly. To this end, it will implement ▲expansion of bonus seat availability ▲various mileage discount promotions ▲expansion of mileage usage options (in-flight duty-free purchases, Jin Air, etc.). Along with this, the mileage hybrid payment service ‘Cash & Miles’ will add the US dollar as a payment currency during March.
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Meanwhile, Korean Air announced changes to the mileage system in December 2019, with a 3-month prior notice and a 1-year grace period, planning to implement it from April 2021. However, due to the sudden outbreak of the COVID-19 pandemic, the grace period was extended by an additional two years.
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