Suncheon-si Receives Praise for Directly Resolving Complaints on 'Civil Petition Dialogue Day'

Published 28 Dec.2022 14:22(KST)

Mayor Nogwan-gyu Listens to Citizens' Unfair Stories and Swiftly Resolves Their Grievances

Suncheon-si Receives Praise for Directly Resolving Complaints on 'Civil Petition Dialogue Day'

[Asia Economy Honam Reporting Headquarters, Reporter Heo Seonsik] Nogwan-gyu, the mayor of Suncheon, Jeonnam, announced that the ‘Day of Dialogue with Civil Petitioners,’ where Mayor Nogwan-gyu meets with petitioners monthly to discuss and resolve their grievances, is receiving positive responses.

The Day of Dialogue with Civil Petitioners is an open communication channel for citizens wishing to meet the mayor to appeal long-standing petitions or unfair grievances, which has been fully operational since last October.

On the 27th, Mayor Noh held the third dialogue day of the year in the city hall’s main conference room, listening to the grievances of 22 citizens from 5 teams and seeking solutions together.

The main petitions on that day included ▲ improvement of the comprehensive survey form for disabled activity support services ▲ suggestions on childbirth and childcare policies ▲ improvement of the stair-type pedestrian path on Isuro ▲ grievances of residents due to apartment entrance construction reports ▲ and suggestions related to multi-family housing permits.

Mayor Noh deeply empathized with the difficulties of parents raising disabled children and promised to actively recommend improvements to the Ministry of Health and Welfare regarding the survey form. Regarding childbirth and childcare policies, he announced that citizen-centered policies such as expanding business trip incentives, supporting specialized daycare centers, and reducing the number of children per daycare teacher will be implemented starting next year.

Regarding the stair-type pedestrian path on Isuro, he promised to personally inspect the site promptly for citizens’ safety. For the grievances of residents due to apartment entrance construction reports, although it is a dispute between private parties, he instructed the responsible department to actively coordinate with the building owner to resolve the petition.

In addition, for multi-family housing permits, a close communication system with nearby residents will be established to prevent petitions in advance, and immediate measures will be taken for other resident inconveniences.

Mr. Shin from Haeryong-myeon, who participated in the dialogue, said, “I requested a meeting with the mayor to resolve urgent grievances, but I did not expect it to be arranged so quickly,” and added, “Through today’s dialogue, I feel relieved as if the petition has already been resolved.”

Mayor Nogwan-gyu of Suncheon said, “There seems to be no better way to solve problems than meeting and talking directly with citizens,” and added, “We will continue to do our utmost to resolve citizens’ grievances through distinguished first-class communication administration.”