BNK Busan Bank Unusual Transaction Detection System.

BNK Busan Bank Unusual Transaction Detection System.

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[Asia Economy Yeongnam Reporting Headquarters Reporter Hwang Du-yeol] BNK Busan Bank prevented customer damage worth approximately 1.9 billion KRW using its Fraud Detection System (FDS).


On the 23rd, a fraudster sent a text message impersonating a child to a Busan Bank customer in their 60s, then remotely controlled the smartphone to attempt an illegal transfer.


Busan Bank detected this through the FDS system, and the "Voice Phishing Damage Prevention Team" urgently tried to contact the customer by phone.


Although the call failed due to the fraudster blocking the call, the prevention team was certain it was a voice phishing scam and took emergency measures such as account payment suspension and internet banking blocking, preventing customer damage worth approximately 1.9 billion KRW.


So Hyun-cheol, Chief Information Security Officer (CISO) of Busan Bank, said, "We are continuously analyzing fraudulent transactions and applying them to the system by advancing the AI-based Fraud Detection System," adding, "Busan Bank will continue to make every effort to protect customers' valuable assets."


Busan Bank introduced the FDS in 2014 and established the "Voice Phishing Damage Prevention System" in June 2019, and is conducting annual system upgrades to prevent new fraud techniques.



When a voice phishing scam risk signal is detected, immediate response is centered on the "Prevention Team," which has prevented about 1,330 cases and approximately 16.5 billion KRW in damages over the past three years.


This content was produced with the assistance of AI translation services.

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