Kim Dong-yeon on Kakao Incident: "We Will Conduct a Special Fire Safety Inspection of Data Centers"
[Asia Economy (Suwon) = Reporter Lee Young-gyu] Kim Dong-yeon, Governor of Gyeonggi-do, announced regarding the Kakao outage incident that "a special fire inspection and on-site safety consulting for the data centers of the three major telecom companies will be promoted."
Governor Kim stated in a post on Facebook on the 17th, "We will establish an ICT disaster prevention system befitting Gyeonggi-do's status as a future industry hub," and emphasized, "To this end, Gyeonggi-do will investigate the actual conditions of energy storage facilities in major social infrastructure and establish a safety management system."
He also added, "Although it is an issue of excessive dependence on a specific digital platform, the government and Kakao, which failed to prepare in advance, cannot escape responsibility," and said, "Value-added telecommunications service providers like Kakao should bear legal responsibility equivalent to that of licensed telecommunications operators (telecom companies). I hope the related legal amendment, which was promoted in 2018 but failed, will definitely be realized this time."
He continued, "Numerous self-employed people nationwide who rely on the Kakao platform suffered damage due to 'customer disconnection,'" and argued, "Government authorities need to manage and supervise appropriate compensation."
Furthermore, he urged Kakao to respond sincerely, saying, "Above all, Kakao, as a monopoly platform, must take responsibility and present measures for resolving this incident, compensation, and prevention of recurrence."
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Earlier, a fire broke out on the 15th at the SK C&C data center housing the data management facilities of Kakao and Naver, causing errors from around 3:30 p.m. that day in many Kakao services including KakaoTalk and the portal Daum, some Naver services, and SK affiliates' websites, resulting in significant inconvenience for users.
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