KT Invests 2 Billion KRW in TableManager to Enhance 'AI Call Assistant'
Choi Joon-ki, Head of KT AI/Big Data Business Division (left), and Choi Hoon-min, CEO of Table Manager, are taking a commemorative photo after signing a strategic investment agreement. Photo by KT
View original image[Asia Economy Reporter Oh Su-yeon] KT announced that it will invest 2 billion KRW in ‘Table Manager,’ a startup specializing in restaurant reservation services, to advance its AI call assistant platform. The AI call assistant is a service where artificial intelligence (AI) answers calls from customers on behalf of busy small business owners.
KT and Table Manager plan to strengthen the technological competitiveness of the AI call assistant service and enhance the service through this strategic investment. Additionally, the two companies aim to expand the potential demand for the AI call assistant into new industries through this collaboration.
In August, KT and Table Manager jointly developed and applied the ‘automated phone reservation’ feature for the AI call assistant service. The ‘automated phone reservation’ function allows AI to analyze call content in real time according to pre-set operational policies at the store, determine reservation availability, and automatically confirm reservations.
Choi Hun-min, CEO of Table Manager, said, “Through this investment agreement, we will closely collaborate with KT to enhance the AI call assistant’s functions and expand the business into various fields requiring reservations, such as beauty and hair salons, as well as restaurants.”
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Choi Jun-gi, Head of KT’s AI/Big Data Business Division, stated, “This investment is significant as it represents a collaboration between a large corporation and a startup to develop services for small business owners. Through cooperation between the two companies, we will create synergies in the AI call assistant business and build a digital ecosystem in store management through continuous service enhancement based on technological capabilities.”
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