New Facial Recognition Technology Applied … BNK Busan Bank Fully Implements 'Facial Recognition Non-Face-to-Face Real-Name Verification Service'

Promotional image of BNK Busan Bank's 'Facial Recognition Non-face-to-face Real-name Verification Service'.

[Asia Economy Yeongnam Reporting Headquarters Reporter Hwang Du-yeol] BNK Busan Bank will implement the ‘Facial Recognition Non-face-to-face Real-name Verification Service,’ which verifies identity using only an ID card and facial capture, on the Busan Bank mobile banking app starting from the 5th.

The ‘Facial Recognition Non-face-to-face Real-name Verification Service’ was designated as an innovative financial service by the Financial Services Commission in July last year and has been available on the mobile web since November of the same year.

From the 5th, Busan Bank has fully expanded the non-face-to-face service area to be accessible via the mobile banking app as well.

While the existing non-face-to-face real-name verification involved video calls between bank staff and customers, the newly introduced service allows users to verify their identity without bank staff by using a facial recognition solution equipped with anti-tampering technology.

Kim Ji-min, Head of Digital Strategy Department at Busan Bank, said, “We are now able to provide a more convenient service to financially vulnerable groups who are not familiar with video calls and customers who found the existing non-face-to-face real-name verification method inconvenient. Moving forward, we will continue to enhance customer satisfaction by providing safe and innovative financial services as well as customer convenience.”

This content was produced with the assistance of AI translation services.