Ceragem Opens Quality Innovation Center to 'Enhance Customer Trust'

[Asia Economy Reporter Donghyun Choi] Ceragem announced on the 22nd that it will hold an opening ceremony for the Quality Innovation Center at Ceragem Cheonan Town and begin full-scale operations.

Since the beginning of this year, Ceragem has strengthened its organization by separating the quality and production departments to enhance quality competitiveness. The newly opened Quality Innovation Center will be operated by four dedicated teams, each with expertise in their respective fields, and the workforce has been increased by about 35% compared to before.

The Ceragem Quality Innovation Center plans to operate as a key hub to derive global-level standard quality processes and advance the quality management system to increase long-term customer trust. Its main tasks include ▲establishing global-level quality standards that meet customer expectations ▲pre-inspection and prevention of recurrence of quality issues through evaluation and analysis ▲quality assurance through indicator prediction management △establishing quality cost improvement plans.

Recently, Ceragem launched a Quality Innovation TF to intensify quality innovation by collecting and inspecting quality issues that may arise from various departments such as development, production, and customer service at the company-wide level, and evaluating quality compliance and satisfaction.

A Ceragem official said, “To leap forward as a truly global company, we aim to continuously maintain strong customer trust in quality,” adding, “Based on the core value of the Quality Innovation Center, ‘Change and Innovation,’ we will lead the qualitative growth of the company by adding high-level quality capabilities to Ceragem’s differentiated technology.”

This content was produced with the assistance of AI translation services.